Step 2: Choosing a Plan and Adding the Domain

Please follow the procedure outlined below to choose a package for your user and setup their domain name.

Step 1: Enter the user’s username in the “Search Users” box and click on the green arrow to perform the search. You will now effectively be seeing what your customer sees when they login.

Step 2: Click on the “Packages” icon and then click the “Add New” button to subscribe your customer to a hosting package. In the package name field simply enter a friendly name that will help your customer identify the package from any other hosting packages they may have. Select the appropriate plan from the “Web Hosting Plan” drop down. Click the “Save” button, which will take you back to the main “Packages” page.

Step 3: Now click on the Package that you just created, change the account status to “Active” and click Save.

Step 4: Now click on the Domains icon and then click the “Add New” button.

Step 5: Choose the type of registration you would like to use:

Step 6: Enter the domain name and click "Save". Your customer's account has now been set up.

Tip – The main FTP username is the same as the domain name. For example, if the domain name is yahoo.com, the FTP username is yahoo.com. The password is the same as that user’s control panel password at the time of creating the domain. If the control panel password is immediately changed, the FTP account password will still be the old control panel password.

Tip – If you setup FrontPage Extensions on a domain, the username to access their site via FrontPage is domain.com_fp. Using the same example as above, the username would be yahoo.com_fp.

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